Interactive Leadership
Technology and Methods to Connect, Inform, and Engage
Leaders often want "buy-in" for their strategies, ideas, and projects. Forget it. What's really needed now is ownership. Old approaches to communication and leadership focus on persuasion or coercion. Breakthrough results in today's business climate require something different: an interactive approach.
Mary Boone challenges traditional approaches to leading and communicating, presenting practical ideas the audience can implement immediately. She illustrates her provocative content with rich case examples drawn from original research for her three books. Drawing on 20 years of hands-on consulting experience, she shows leaders how to cope with complexity, encourage innovation, energize organizations, and create environments conducive to knowledge-sharing - even under the most challenging circumstances.
A broad range of tools - from simple conference calls to virtual reality - can help leaders transform attitudes and organizations to achieve 10 critical leadership imperatives. In this talk, Ms. Boone shows leaders how to:
Excellent communication is particularly challenging and necessary where the use of contractors, alliances, consultants, cross-functional and cross-disciplinary teams, outsourcing partners, and virtual work groups is on the rise. Ms. Boone's three-part model gives the audience useful ideas on how to connect, inform, and engage the full range of stakeholders.
This presentation includes a high degree of interaction with participants, and the content is carefully tailored to the needs and interests of the audience. Whether the group consists of 50 or 5000 people, Ms. Boone will inspire them to put down their Blackberries and get fully engaged in a highly interactive, fun session.
Leadership and Complexity
Thriving (Instead of Just Surviving) in Conditions of Uncertainty and Change
Many leaders today follow the prescriptions of decades of management advice: provide clear vision and direction, listen to direct reports, revamp business processes, follow the example of good leaders who have gone before you, etc. Yet many find themselves saying, "We already told them that!" "Why aren't we making this strategy happen?" "This has always worked for us in the past, why isn't it working now?"
The answer is, leadership is more complex than it used to be.
In this talk, Mary Boone addresses the challenge of recognizing the context for decision-making - the known, the knowable, the complex, and the chaotic. She then explores ways in which different leadership styles fit different contexts. For example, in a complex context a highly interactive leadership style can be advantageous, while in a known or knowable context a more directive style may be appropriate.
Most organizations today operate in a complex environment. Ms. Boone clarifies (and demystifies) the relationship between leadership and complexity theory. A host of cross-disciplinary investigations in the area of complexity theory yield significant evidence that human systems operate as "complex adaptive systems" and that leadership lessons can be learned from sciences such as biology and physics. When an organization can self-adapt, there's a new role for the leader.
To meet the demands of this transformed environment, leaders need to constantly expand their repertoires of tools and leadership methods. Determining the right leadership tool for the right time and the right context is challenging. Leaders often act as if they've got a hammer (e.g. BPR, TQM, etc.) in their hands, and every problem looks like a nail. Conditions of complexity and chaos call for fresh approaches, such as Large Group Interventions and Visual Mapping. This presentation will show leaders how to select and apply specific, practical leadership technologies and methods in conditions of uncertainty and change.
Communication = Change
The Central Role of Communication in Organizational Change
Business communication is often considered soft or intangible - something that's incidental after the real issues of numbers, strategies, or business processes. This is a very costly assumption. If your organization faces significant change, effective communication is fundamental to your success.
Change happens in environments where people are involved and engaged. Managers and employees are weary of corporate cheerleading campaigns designed to gain compliance instead of true participation. Simply keeping them informed is no longer sufficient. Broadcast emails, speeches, mugs, glossy brochures, and outright directives won't bring about timely and sustained organizational change.
In this talk, leaders will hear from Ms. Boone how the latest interactive approaches can help them connect, inform, and engage the right people to bring about desired change in record time and with unparalleled results. For example, audiences will hear the story of how a financial institution involved in a large-scale acquisition increased revenues by $800 million through an interactive approach to communication.
Explore how new communication methods and technologies can turbo-charge your change management efforts.
If you would like to receive a promotional video or DVD showcasing Ms. Boone's latest content, please send your name, position, company name, and telephone number to inf@maryboone.com
Please specify if you wish to receive VHS or DVD format.
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